Redevent 2.0 beta 7.5 (installing 8.2 did not go well)
Redform 2.0 beta 8.2
Modules - latest version

Hi,

As far as I am aware I have made no changes at all to redevent or redform but the notification emails (to the submitter) have stopped being sent out.

I have checked other forum posts and activation and review settings are all 'off' or fields are empty, tried updating modules, and running without extra modules installed, no change.

Submitters are successfully registered on the course and the course admins get their notification email fine. All other site emails are going out fine too.

I installed beta 8.2 to see if that would help, Redform 8.2 goes in fine, but when Redevent 8.2 was installed the events view just gave me a blank page, so I have reverted back to Redevent 7.5

I have tried all I can but am stuck, any help gratefully received and can provide superadmin access if needed.

Thanks

Marc

I have the same problem - so you are not alone ;-)

could you send me the export of your redevent and rwf table, so i can see what is wrong with the update ?

julien@redweb.dk

Email sent with tables as requested.

I am wondering whether the Redevent upgrade from 7.5 to 8.2 issue could be a css type problem, it all seems to work fine apart from when viewing the [redform], it displays just a blank white page, with icons just for print and edit, clicking on the edit icon does open up the correct event for editing.

So it all seems ok apart from the display of the form, but I am pretty confident I have never made any css changes, in fact it is on my to-do list as the layout is just 'as is' since I installed it.

As for the emails stopping going out to the subscribers, I have no idea why that has stopped when all others are still going out fine.

THe update to 8,2 seems to work fine for me with the tables you sent, and the notification emails are indeed sent...
do you have any error in redevent log ? any email bouncing back either ?

The only log entry is;

#Version: 1.0
#Date: 2010-01-09 17:15:36
#Fields: date time user_id comment
#Software: Joomla! 1.5.15 Stable [ Wojmamni Ama Mamni ] 05-November-2009 04:00 GMT
2010-01-09 17:15:36 0 Confirm submit_key Query error:

No emails bouncing back, have just tried other site components and all are sending out emails fine.

I have attached an image of what I see on the details page for an event when 8.2 is installed.

Only other thing I have noticed is the URL's seem a little odd, it is almost as if they are no longer following their original path, but now seem to follow the path to another menu item (which I have set up for frontend access to 'My Events' for event admins).